Digital transformation - definition
We can define a digital transformation as the use of modern technologies to transform analog into digital processes. In other words, old is laborious; you can often replace costly processes with simplified digital procedures.
Well-known examples of this type of solution are e.g., applications with coupons of fast food chains or promotional leaflets of supermarkets placed in similar applications. This type of solution benefits both parties: the customer does not have to go to the store or the letterbox for newspapers, and the store does not have to print the offer and hire someone to distribute the newspapers to recipients.
What is used in digital transformation?
The above solution is just one example of how we can use digital transformation in today's world. Along with technological development, newer and newer solutions appear, thanks to which you can speed up many processes, simplify them and make the whole thing run smoothly.
The digital transformation companies are searching for solutions for other businesses to improve their effectiveness. Among the available options, you can indicate data processing in the cloud or IoT, i.e., technology that allows you to connect devices to the Internet while saving essential data.
Why is this a good solution?
Digital transformation brings many advantages that - in the long run - can get financial benefits, improve the customer experience, and relieve employees. The most significant advantages of this solution are worth mentioning:
- Possibility of resignation from obsolete systems - thanks to digital transformation, it is often possible to resign from old, not operating optimally, methods that have so far been used to manage a company;
- Improving customer experience - nowadays, the customer experience is of great - if not the greatest - importance. The changing reality means that customers have growing expectations regarding the service;
- Accelerate repetitive processes - you can automate repetitive activities such as monthly invoicing;
- Reducing the number of repetitive tasks for employees - this advantage is closely related to the previous one. They prevent employees from dealing with repetitive tasks; we give them more time and energy to carry out more complex tasks.
You can gain a lot by using business process automation services. The sooner you implement modern technologies in your company, the sooner you notice the positive results of using this solution!